Measure what matters. Prove what works.

PuMP helps leaders and practitioners design meaningful performance measures that connect strategy to real breakthrough results.

PuMP is a one-of-a-kind methodology:

  • Used by government, non-profits, and corporate organisations worldwide
  • A practical, evidence-based methodology (not a simplistic KPI framework)
  • Builds leaders’ confidence in executing and achieving their strategic direction
  • Turns strategy into measurable progress

Uncover a new insight about KPIs and evidence-based strategy from our free how-to articles, client case studies and educational webcasts.

Explore how to build capability to align strategy, measure what matters, and achieve breakthrough performance with PuMP.

Find your next opportunity to learn how to measure, monitor and achieve the results that matter with our licensed PuMP experts worldwide.

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Get started with a free course!

In this free KPI training course “The 10 Secrets to KPI Success” you will learn what the bad KPI habits are, and the secrets to changing those habits and unleashing the transformational power of performance measurement.

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Be inspired by these real-life and in-depth case studies shared by our generous PuMP alumni. Take away great ideas you can practice with right away, and learn how much of a difference PuMP has made in their organisations, and could make in yours, too.

Immediately discover the principles and ideas that make PuMP such a successful performance measurement approach, with our selection of insightful and practical articles and whitepapers. Brimming with over 20 years of research, development and implementation experience, this know-how is ready for you to download.

Testimonials

Our PuMP community most often describe PuMP as practical, engaging, logical, and that it works! If you have a PuMP story to share with us, click below to let us know!

Clear, practice oriented and logically structured

The PuMP method is a clear, practice oriented and logically structured approach to develop and apply performance measurement. It is well explained and supported by material in the Blueprint course.

Joerg Wiesner, skyguide – Swiss Air Navigation Service Ltd

A meaningful milestone in my professional journey

Achieving the PuMP Certification is a meaningful milestone in my professional journey. It represents recognition of my competency in performance measurement and reflects my commitment to continuous learning and improvement. More importantly, it equips me with a valuable framework that can help organizations develop meaningful performance indicators, support better decision-making, and enhance accountability. I also see it as an opportunity to share and promote the PuMP methodology with colleagues and contribute to building a stronger performance measurement culture. Thank you once again for developing such a practical and impactful methodology.

Derebe Sisay, Senior Management Audit Officer (Internal Auditor), Awash Bank, Addis Ababa, Ethiopia

PuMP brings a sense of calm and clarity

PuMP has been a standout experience. The method brings a sense of calm and clarity that’s rare in performance work and it creates order in a world that’s usually full of noise, gimmicks, and messy methodology. I found the process grounding, practical, and genuinely confidence building. It’s the first measurement approach I’ve used that actually reduces stress instead of adding to it.

Kate, Governance Officer, Department of Defence, Australia

Other KPI training didn’t compare to PuMP…

PuMP is still a one of a kind in my mind. I have taken KPI training from another high-profile organisation and it didn’t compare. PuMP is a great methodology and the online training with email/blog support is very good.

Brian Andrews, Feedback and Improvement Manager, CNS LLC, USA

A few members of our Executive Team attended PuMP…

Our President wanted a few members of our Executive Team (some with more and some with less experience strategically establishing KPIs) to attend [the PuMP Workshop] and see how we could collaborate on developing targets for the organization as a whole as opposed to strictly our respective departments. Louise truly proved she was an expert in the subject matter. Personally, I was skeptical but there were some very straightforward takeaways – not to mention the process itself is very well structured.

Serge Chopin, Sales Manager, The Legacy Family of Companies, Canada

The PuMP training is very relevant to what my role is…

When I first attended the course I wasn’t totally sure how this approach was going to help me in my work. Upon completion I understand how it could be very relevant to the projects I work on and I’m looking forward to using this system to support the service delivery in terms of business improvement on a task I’ve been waiting to work on for a number of months… I’m glad that I’ve completed it and that it is a recognised qualification that I could add to my CV… I think the training is very relevant to what my role is.

Gerard McNamee, Senior Advisor, Operational Planning and Development, Ministry for Primary Industries, New Zealand